ACCOUNTING / FINANCE / Account Executive

Customer Service Representative Full-Time

TACPACT GLOBAL RESOURCES

http://
careers@tacpact.com http://

Job Requirment

Job Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Job Requirements: Minimum of OND/HND/BSC from any reputable University. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Overview

  • Location: Nigeria, lagos, ikeja
  • Experience Level: One Year
  • No Of Vacancies: 20
  • Shift Timings: Morning Shift
  • Salary: 80000-120000
  • Benefits:
    • Incentive
    • Pention
    • House Rent
  • Start Date: 2019-11-25
  • End Date: 2020-10-09

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