Customer Service Representative Full-Time

Job Requirment

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.


  • Location: Nigeria, Select one, LAGOS
  • Experience Level: Less Than One Year
  • No Of Vacancies: 12
  • Shift Timings: On Rotation
  • Salary: 90,000-120000
  • Start Date: 2019-09-09
  • End Date: 2019-09-11

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