Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Location:Nigeria, Select one, LAGOS
Experience Level:Less Than One Year
No Of Vacancies:12
Apply For This Job
At the heart of our success and our future is innovation: We are changing the way people think about looking for work, and we are helping them improve their lives and their employers workforce performance with new technology and tools.